If no other agreement is in place, our house apply to the General Terms and Conditions of business for the Austrian Hotel Industry AGBH 2006 with modification of the cancellation policy §5 Chap. §5.5 and §5.6.
Cancellation conditions Apart Maximilian Things do not always turn out as expected, so sometimes a booked holiday has to be cancelled or terminated. There is no right of withdrawal according to § 18 Chap. 1 Z. 10 for distance and off premises contracts, instead the following cancellation rules apply:
booked stay between 01st November and 05th May
- you may cancel your booking without charge up to 31 days prior to your arrival. - 30 days up to 15 days prior to your arrival: a fee of 50% of the booking amount applies. - 14 days up to 1 day prior arrival: a fee of 90% of the booking amount applies. - In case of later arrival and/or earlier departure or a No-Show we will charge the total booking amount. - A deposit (money transfer) of 50% of the reserved stay is required at the time of booking to guarantee reservations
If you cannot arrive- because the borders are closed, Ischgl cannot be reached or your home town / town is in "lockdown", you can cancel free of charge up to the day of arrival.
If a travel warning for our region applies in your country... ... which concerns your travel period, and you have to be in quarantine after your departure, you can cancel free of charge
However, if our house can be reached... ... but you do not want to travel due to the current situation, you will be charge the above mentioned cancellation costs, unless it is a suspected corona case or a confirmed case on your part or in the family etc., this would then be again insured in the trip cancellation. Please get in contact about this with your travel insurcance
What if something comes up? To spare unnecessary expenses and anger on fees for cancellation or termination we recommend concluding travel insurance. Click here to find more information in case of travel implications due to Covid-19.
In addition to the increased cleaning and disinfection processes in the house, we inform about arrangements for a carefree, safe vacation.
If you book a room with breakfast, your reserved table in the breakfast room will be at your disposal only for the whole stay. We will gladly serve you breakfast - according to the pre-order of the breakfast menu - at your table. For the apartments we offer the usual bread roll service and for the breakfast in the apartments there is a pick-up service on advance order – of the breakfast menu - so that you can have your breakfast in the apartment.
You can read the measurements of ther calbe car under this link